At Siddhi Nutra, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, purchase our products, or contact us.
By using our website, you acknowledge that you have read this Privacy Policy. Where consent is required, we will obtain it in accordance with applicable law.
1. Information We Collect
We may collect the following categories of information when you use our website:
Personal Information
- Full name
- Email address
- Phone number
- Billing and shipping address
- Information you provide when contacting our customer support team
Order and Transaction Information
- Products purchased
- Order history and delivery details
- Payment status and transaction references
Payments may be processed through third-party payment service providers. We do not intend to collect or store your complete card details, UPI PINs, or banking passwords on our website.
Technical Information
- IP address
- Browser type and device information
- Pages visited and website interactions
- Cookies and similar tracking technologies, where applicable
2. How We Use Your Information
Siddhi Nutra may use your information to:
- Process, confirm, and deliver your orders.
- Provide order updates and customer support.
- Respond to your questions, feedback, and complaints.
- Improve our website, products, and shopping experience.
- Prevent fraudulent transactions and unauthorized activity.
- Send promotional emails, offers, and product updates where permitted by law and subject to your preferences.
- Maintain business records and comply with applicable legal requirements.
We will use personal information only for appropriate purposes and in accordance with applicable law.
3. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand website traffic, and support marketing activities.
You can manage cookies through your browser settings. Disabling certain cookies may affect some website features.
Where required, we will seek your consent before using non-essential cookies or tracking technologies.
4. Sharing of Information
We do not sell your personal information to third parties.
We may share necessary information with trusted service providers for purposes such as:
- Payment processing: To facilitate secure payments.
- Shipping and delivery: To deliver products to your address.
- Website hosting and technology: To operate, maintain, and secure our website.
- Analytics and marketing: To understand website performance and provide relevant communications, where permitted.
- Legal and regulatory compliance: When disclosure is required by law or necessary to protect our legal rights.
Such sharing will be limited to what is reasonably necessary for the relevant purpose and subject to applicable safeguards.
5. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.
However, no method of electronic transmission or storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.
6. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this policy, including processing orders, providing customer support, resolving disputes, maintaining business records, and meeting legal obligations.
When information is no longer required, we will take appropriate steps to delete it or otherwise handle it in accordance with applicable law.
7. Your Privacy Rights
Subject to applicable law, you may have the right to:
- Request information about the personal data we process about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of personal information where legally permissible.
- Withdraw consent for processing where consent is the legal basis.
- Opt out of promotional communications.
- Raise a privacy-related concern or complaint.
To exercise these rights, contact us using the details provided in the Contact Us section below. We may need to verify your identity before processing certain requests.
Withdrawing consent does not affect processing already carried out lawfully, and some information may need to be retained where required by law.
8. Third-Party Websites and Services
Our website may contain links to third-party websites, payment gateways, social media platforms, or other services.
These third parties may have their own privacy policies and practices. Siddhi Nutra is not responsible for the privacy practices of websites or services that we do not operate.
We encourage you to review their privacy policies before sharing personal information with them.
9. Children’s Privacy
Our website may feature products intended for children, but purchases and account-related activities should be handled by a parent or legal guardian where appropriate.
We do not knowingly collect children’s personal information in circumstances where parental consent or other safeguards are required without implementing the applicable requirements. We will take appropriate steps if we become aware that personal information has been collected in violation of applicable law.
Parents or legal guardians may contact us with concerns about a child’s personal information.
10. Marketing Communications
If you choose to receive promotional communications from Siddhi Nutra, we may send you information about products, special offers, discounts, and updates.
You can unsubscribe using the link in our marketing emails, where available, or contact us directly to opt out.
We may still send essential communications relating to your orders, transactions, or customer service requests.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, or applicable laws.
Any updated version will be published on this page with a revised effective date. We encourage you to review this page periodically.
12. Contact Us
If you have questions, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:
Business Name: Siddhi Nutra
Website: https://siddhinutra.in/
Email: contact@siddhinutra.in
Phone: +91 95157 85656
Business Address: 109, vasavi layout, kakatiya Hills, Vasanth Nagar Colony, Nizampet, Hyderabad, Telangana, India.
We will review privacy-related requests and respond in accordance with applicable law.
Siddhi Nutra — Your privacy and trust matter to us.